Remote workers: Plug them in to keep them loyal - By DAN MCLEAN, Globe and Mail, Canada
What might make these employees stay?
That's the challenge facing petroleum companies like Syncrude Canada, Suncor Energy, Canadian Natural Resources, Petro-Canada, Nexen and a host of others as they seek to recruit workers to massive oil sands projects in remote northern Alberta. These multibillion-dollar petroleum-drilling operations attract employees who are a well-paid, but transient group. That's a problem, since employee turnover can cost companies as much as 10 per cent of revenue.
Technology is being used to stem the exodus by supporting communication services that improve the quality of life at work camps through a range of personal entertainment offerings, such as telephone, Internet and pay television.